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FAQ

Frequently Asked Question

  • How to buy the products ?
    1. Check the price for each products you would like to purchase 2. Click the 'make an order' button 3. Choose your preffered payment method 4. Pay and upload the transaction proof at the form provided or you can just contact our support team and we'll process your order
  • Is there any additional charge for the payment method choosen ?
    There's no additional charge for payment that made by manual banking,DuitNow and ShopeePay.But,there's an additional charge that you need to pay if you're using FPX,TNG eWallet,PayPal and Credit/Debit Card. FPX : RM1 TNG eWallet : 0.5% PayPal and Credit/Debit Card : 3.90% + RM2
  • I don't receive my items.What did I need to do ?
    Don't worry as we're very happy to help you with the issue.Fill in the form or choose our preffered contact mehod above and we'll be back with you shortly.Please keep in mind that we have all the transaction record with us and all attemps to deceive will be reported to local authorities.
  • How can I cancel my order ?
    You can cancel your order by contacting us . Please note that all the item delivered can't be refunded as it's a digital goods.
  • Is there any other platform that I can use to buy the products ?
    You can also buy it at Lazada and Shopee.Just click Lazada or Shopee at the 'make a payment' section and you'll be redirected to the site.
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